hospitality careers guideEmployment Resources:




Employment Preparation:


Before you get started, contact Erin Thompson at Career Services for help writing your resume and cover letter, as well as interview tips, and more!


Erin Thompson
Program Manager, Career Services
Pima Community College
4905 East Broadway Blvd. A-215
Tucson, AZ 85709-1080
(520) 206-4768


Career Options:


Public Relations Coordinator

Public Relations (PR) Coordinators are marketing professionals who are responsible for establishing and maintaining public and media relations. This position must take personal responsibility for delivery of exceptional media coverage in both international and local media through meticulous follow-up.


Front Office Supervisor

Front Office Supervisors lead and perform all front desk duties including check-ins, checkouts, reservations, guest phone messages and special requests. Supervisors ensure that guests experience a great stay. This position requires diplomatic skills and the ability to deal with people from different cultures and backgrounds.


Sales Coordinator

Sales Coordinators represent hotel chain properties for potential clients’ portfolios either in the corporate, leisure and/or MICE (Meetings, Incentives, Conferences and Exhibitions) segments.


Food & Beverage Manager

Food and Beverage Managers are key members of the senior management team in a hotel, cruise ship or any other establishment that serves meals and drinks, including restaurants, coffee shops, catering services and room service.  They are responsible for the daily operations of establishments that prepare and serve meals and beverages to customers.  Besides coordinating activities among various departments, such as kitchen, dining room, and banquet operations, food service managers ensure that customers are satisfied with their dining experience.  In addition, they oversee the inventory an ordering of food, equipment, and supplies.  They also arrange for the routine maintenance and upkeep of the restaurant’s equipment and facilities.  Managers generally are responsible for all of the administrative and human-resource functions of running the business; including recruiting new employees and monitoring employee performance and training.


Spa Manager

Spa Managers oversee all departments, employees and the financial performance of the entire spa operation.


Convention & Events Planner

Meetings and conventions bring people together for a common purpose, and event planners work to ensure that this purpose is achieved seamlessly.  They are responsible for supervising the preparation and presentation of food and beverages at business and social gatherings at hotels, restaurants, conference centers and clubs.  Event planners coordinate every detail of meetings and conventions, from the speakers and meeting location to arranging for printed materials and audio-visual equipment.  They keep in close contact with clients to ensure that their needs are always met.


Assistant General Manager

Assistant General Managers (AGM) help the General Manager (GM) to oversee and direct the hotel property’s entire operation, ensuring its optimum performance, efficiency and profitability.


Guest Relations Manager

Guest Relations Managers are responsible for maintaining close communications with the client and ensuring the continued use of the company’s products or services.


Hotel General Manager

Lodging managers have overall responsibility for the operation and profitability of the hotel.  Depending on the hotel and the size of its staff, lodging managers may direct personnel, office administration, marketing and sales, purchasing, security, maintenance, oversight of recreation facilities, and other activities.  The majority of a GM’s time will be spent primarily overseeing guest relations.

Gaming Supervisor

Legalized gambling in the United States today includes casino gaming, State lotteries, pari-mutuel wagering on contests such as horse or dog racing, and charitable gaming.  Gaming, the playing of games of chance, is a multi-billion dollar industry that is responsible for the creation of a number of unique service operations.


Who’s Hired NAU/PCC Hospitality Graduates?


Arizona Inn

AZ Beverage Distributing Company

Boston Market

Canyon Ranch

Carl’s Jr.

Casino del Sol Resort

Chart House

Chili’s Grill and Bar

Coco’s Restaurants

Courtyard by Marriott

Denny’s, Incorporated

Desert Diamond Casino


Doubletree Hotels

Embassy Suites La Paloma Village, Incorporated

Fairfield Inn Suites

Four Seasons Hotels

Sam Fox Restaurants

Fleming’s Prime Steakhouse

Furr’s Cafeteria

Hampton Inn and Suites

General Mills/ Red Lobster

Hacienda del Sol Resort

Hilton Hotels Corporation

Hilton El Conquistador Resort & Country Club

Houston’s Restaurants

Houlihan’s Restaurants

Janos Restaurant, Tucson

JW Marriott Starr Pass

La Quinta Inns

Loews Ventana Canyon

The Lodge at Ventana

JW Marriott Starr Pass

Marie Callendar’s Restaurants


Omni Tucson National Golf Resort & Spa

Peter Piper Pizza

Ritz Carlton –Dove Mountain

S.E. Rykoff

Sizzler International

Souplantation/Sweet Tomatoes

Sysco Food Service of America

Taco Bell

TGI Fridays, Incorporated

Village Inn Restaurants

Visit Tucson

Vivace Restaurant, Tucson

Wendy’s International, Incorporated

Westin La Paloma

Westward Look Resort